Effective Date: 01-November-2024
Last Updated: 01-November-2024
At Dynamic Energy Saviour, we value your privacy and are committed to the protection of personal data that you entrust to us. The explanation below sets out what information we may collect about you, how we use it, and any rights you have in respect of your information.
This Policy applies to the use of all our services, including applications about Government Schemes such as ECO4, GBIS, and any other related energy-efficiency funding programs. By using our service, you confirm that you agree to these terms.
Collection of Personal Information
We collect personal information that you provide when you access our services. This may include your name, contact information of email, phone number, address, and eligibility information like income status, benefits received, and documentation required to be submitted for applying for grants. We also collect information on the property in question, which includes EPC ratings of the premises, with your due consent, to make sure we handle your application correctly and smoothly.
Apart from the data that you provide directly, we gather information automatically through your access to our website. It could involve your IP address, browser type, device information, and statistics about your activities on our site. Cookies and other similar technologies may be used for analytics and enhancing your experience. For more information on the types of cookies we use and how to control them, please see our Cookie Policy.
Use of Collected Information
The personal information provided by you is collected to enable the processing of your application for the grant and funding allocated schemes such as ECO4 and GBIS. We also require the said information to qualify you for particular programs, enroll your application, and keep the records related to it.
We also gather your contact information because it is necessary for updating on the status of your application, addressing your inquiries, or notifying you of any services that may interest you. Your information will enable us to improve the experience of the use of our website and services, ensuring that we comply with all the legal requirements.
Disclosure of Personal Information
Dynamic Energy Saviour may share your information, as required, with third-party suppliers whom we contract with the provision of the Service. Examples include but are not limited to: the government body for processing, service providers carrying out the home surveys and installations, and regulatory authorities where compliance is a matter of law. All third-party service providers we share information with must implement standards set under GDPR and are under contractual obligation by way of DPAs to maintain the confidentiality and security of your personal data.
Data Retention and Security
We do not store personal data longer than for the purposes pursued by this document or by law. If we no longer need data, we securely destroy it or anonymize it. We have introduced security features to protect personal data, including secure data transfer, SSL encryption, and access controls that restrict access to your information to personnel who require it in relation to the purposes described in this policy.
Your Rights and How to Use Them
According to the GDPR, there are a number of rights you have regarding your personal data. You have the right to request access to data, inaccuracy rectification, and/or erasure of personal data upon certain conditions. You may also request the restriction of or object to the processing of your data, including the right to data portability. To exercise any of the rights set out above, or if you have any complaints about the processing of your data, please do not hesitate to contact us at info@dynamicenergysaviour.co.uk.
Cookies and Tracking Technologies
We also use cookies and other tracking technologies to make your browsing experience more convenient, to analyze site and service usage, and to deliver advertisements. Essential cookies are necessary to operate the site, while performance cookies provide an insight into the ways in which our services are used and thus help us improve the user experience. You can change your cookie settings in your browser. For details, see **Cookie Policy**.
External Links
Our website may contain links to other sites. While we would try linking only with reputed sites, we have no control over their privacy practices. It is always better to check their privacy policies before giving out personal information.
Changes to This Privacy Policy
This may be to change what we do with your information, or for other legal or regulatory reasons. We will post any revised version of this policy on this page, changing the “Effective Date” to reflect the date the new changes come into effect. It is your responsibility to review this policy from time-to-time to see how we are protecting your information.
Contact Information
If you have any questions about this privacy policy, the handling of your data, or want to exercise your rights, please reach out:
E-mail address:info@dynamicenergysavour.co.uk
Complaints
You can lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO), if you feel that your rights in respect to your personal information have been breached. We view these very seriously and will respond to your concerns about the collection, use and sharing of personal data. By using our services, you entrust Dynamic Energy Saviour with being responsible for handling your personal information in compliance with the General Data Protection Regulation and UK data protection legislation. Thank you for trusting us with your personal information.
